Smart promotional strategies, further expansion of online grocery options, simpler shopping experiences, operational cost cutting and specialty departments like gluten-free bakeries and seafood departments staffed with fishmongers will be among the major trends in food retailing next year, writes Jeff Campbell, senior vice president at software firm Applied Predictive Technologies. "Year after year, grocers face unpredictable factors that influence business performance," he writes. "In 2016, we expect the rate of change to accelerate."
Source: Satisfying guests in 2016: Be nimble, personal, unique
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